UK Delivery
We offer free UK tracked delivery on all UK orders.
Free UK tracked delivery usually takes 2–3 business days after dispatch.
Express Delivery
We also offer Express Delivery for £3.95.
Express Delivery usually takes 1–2 business days after dispatch.
Next Business Day Guaranteed Delivery
Next Business Day Guaranteed Delivery is available at checkout where eligible.
Orders must be placed before the dispatch cut-off time to qualify.
Same-Day Dispatch
Orders placed Monday to Friday before 4pm are dispatched the same day.
Orders placed Saturday before 1pm are dispatched the same day.
Orders placed after the cut-off time, on Sundays, or on UK bank holidays will be dispatched the next working day.
International Shipping
International shipping is available to selected locations.
International shipping costs and delivery times are calculated at checkout where available.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Shipping Carriers
We use trusted delivery partners, including Royal Mail and Evri, depending on the order size, delivery service selected and delivery location.
Delivery Delays
Occasionally, delivery delays may occur due to factors outside our control, including courier delays, severe weather, customs checks or busy seasonal periods.
Contact Us
For help with your order, delivery or tracking, please contact us at:
You can also contact us using the live chat on our website during available support hours.
Thank you for choosing VivaTest.