Shipping Policy

UK Delivery

We offer free UK tracked delivery on all UK orders.

Free UK tracked delivery usually takes 2–3 business days after dispatch.

Express Delivery

We also offer Express Delivery for £3.95.

Express Delivery usually takes 1–2 business days after dispatch.

Next Business Day Guaranteed Delivery

Next Business Day Guaranteed Delivery is available at checkout where eligible.

Orders must be placed before the dispatch cut-off time to qualify.

Same-Day Dispatch

Orders placed Monday to Friday before 4pm are dispatched the same day.

Orders placed Saturday before 1pm are dispatched the same day.

Orders placed after the cut-off time, on Sundays, or on UK bank holidays will be dispatched the next working day.

International Shipping

International shipping is available to selected locations.

International shipping costs and delivery times are calculated at checkout where available.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Shipping Carriers

We use trusted delivery partners, including Royal Mail and Evri, depending on the order size, delivery service selected and delivery location.

Delivery Delays

Occasionally, delivery delays may occur due to factors outside our control, including courier delays, severe weather, customs checks or busy seasonal periods.

Contact Us

For help with your order, delivery or tracking, please contact us at:

info@vivatest.co.uk

You can also contact us using the live chat on our website during available support hours.

Thank you for choosing VivaTest.